Opening Hours

Risedale Surgery

Day Opening hours
Saturday 18 October
Closed
Sunday 19 October
Closed
Monday 20 October
8am to 6:30pm
Tuesday 21 October
8am to 6:30pm
Wednesday 22 October
8am to 6:30pm
Thursday 23 October
8am to 6:30pm
Friday 24 October
8am to 6:30pm

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Online Appointment System

We are now encouraging patients to contact the surgery online through our website or NHS app, using AccurRx Patient Triage. This allows patients to send us online requests, explaining why they need an appointment.  This request is then reviewed by a GP/ANP and, if an appointment is needed, one will be offered to the patient within an appropriate time-frame.

We still offer some pre-bookable appointments but the majority of our GP appointments will now be triaged before being booked via the AccuRxTriage Request. Patients who are unable to go online to do this themselves will have the option of our reception team completing a request on their behalf.  In this way, all patients, whether going online or calling reception will have their request dealt with in the same way. 

There is no longer any advantage to calling at 08:00.  You can contact the surgery at any time during opening hours and have peace of mind that your request will be reviewed by a GP and the appropriate action will be taken.

STAFF TRAINING HALF DAYS

 

We will be closed for staff training on the following days and times:

 

Thursday March 13th from 1pm

Thursday 3rd April from 1pm

Thursday 15th May from 1pm

Wednesday 11th June from 1pm

Thursday 10th July from 1pm

Wednesday 17th September from 1pm

Thursday 16th October from 1pm

Wednesday 12th November from 1pm

 

If you need urgent medical treatment whilst we are closed please contact NHS 111.  We will reopen at 8am the following morning as usual

Page last reviewed: 17 October 2025
Page created: 06 September 2024