TO CONTACT OUR PRESCRIPTION TEAM PLEASE PRESS OPTION 3.
PLEASE NOTE THAT WE DO NOT TAKE PRESCRIPTION REQUESTS OVER THE TELEPHONE.
IF YOU USE A LOCAL PHARMACY TO ORDER YOUR PRESCRIPTION PLESE CONTACT THEM IN THE FIRST INSTANCE IF YOU HAVE ANY QUERIES.
PRESCRIPTION QUERIES WILL BE DEALT WITH BETWEEN THE HOURS OF 9AM AND 1PM. WE DO HAVE A VOICEMAIL FACILITY AND MESSAGES WILL BE CHECKED DAILY - PLEASE DO NOT LEAVE MESSAGES REQUESTING MEDICATION AS THESE WILL NOT BE ACTIONED. IF YOUR CALL IS URGENT PLEASE PRESS OPTION 1 OUTSIDE OF THESE TIMES
Click here to order your prescription through Patient Access
Electronic Prescription Service – now available
This practice is now able to offer the Electronic Prescription Service, so if you nominate a pharmacy, your GP will send all future prescriptions electronically to your preferred pharmacy.
If you would like to take advantage of this service and haven’t yet completed a nomination form, you should ask your preferred pharmacy to set your nomination. You don’t need a computer to do this.
This will not affect the way that you order / request prescriptions.
Please be aware that local pharmacies are not able to request prescriptions electronically. All requests are made in paper form and thus can take up to a week to process as not all pharmacies bring their prescription requests on a daily basis.
Benefits for you
· If you get a repeat prescription, you will not have to spend your time going to your GP practice each time to pick up your paper prescription. Instead your GP will send it automatically to the place you choose, with less chance of it getting lost.
· Nearly all pharmacies will be connected to the service, so you will be able to get your medicines from any pharmacy you choose – whether it’s near home, work or the shops.
· You may not have to wait as long for your prescription items, as often there will be time to get your repeat prescription items ready before you arrive. If any of the medicines on your prescription are out of stock when the pharmacist receives your prescription, they can be ordered in ready for you.
What happens if I do not wish to use the service?
Nothing- you will continue to get paper prescriptions as you do now.
A full list of pharmacies who are offering electronic prescriptions is listed on NHS Choices Website . You will see ‘Electronic Prescription Service Available here’ next to the name of the pharmacy listed.
More information about the Electronic Prescription Service is available from your local pharmacy, at the GP surgery or on-line at www.connectingforhealth.nhs.uk/eps .