How To Cancel

You can cancel an appointment at reception: Either in person or by telephoning reception on 01229 402999. This is the best method to use if you wish to reschedule for another time.  If we have a mobile number on record for you, you will receive a text reminder for your appointment.  You can cancel the appointment by replying CANCEL to the reminder.

Please remember to cancel!
If you cannot keep your appointment, please let the surgery know as soon as possible so that it can be re-allocated to someone else, this helps reduce waiting times and makes us more accessible to other patients.

On average 4% of all our GP's and Nurse's routine appointments are not attended by the patient! 

Please help us reduce this figure by cancelling an appointment you cannot attend - Thank you :-)

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