If possible please try to telephone reception before 11:00am if you require a home visit.
A doctor may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Center.
If your home visit is urgent please tell the reception staff.
In an emergency; if the casulty is non responding or you suspect they are having a heart attack or stroke ...
ALWAYS dial 999 or 112 and ask for the Ambulance Service.